Home & business locks
How to Measure Your Door for a New Deadbolt or Door Lock
Backset, bore hole, door thickness and the latch decide whether a new lock fits. How to measure each one with a tape measure, and what changes on older doors.
Guide · Home & business locks
You don't know how many copies of your new keys are out there. Why the locks come first after a move, when to rekey and when to replace, and a checklist for every door.

The short answer
Assume the old keys are still out there: previous owners, tenants, contractors, cleaners and neighbors may all have copies. Rekeying makes every old key useless and keeps your hardware; replacing is for locks that are worn, damaged or not what you want. Do every outside door, not just the front.
The keys you get at closing or on move-in day are rarely the only ones. Over the years a house collects copies: the previous owners, their family, a dog walker, a contractor, a cleaner, a neighbor who watered the plants. Most of those keys are forgotten in a drawer, but you have no way of knowing which. Changing what the locks answer to is one of the first jobs worth doing in a new home.
New paint and furniture can wait. Unknown keys are the one thing on the move-in list that affects your safety from the first night, and it's also the easiest time to deal with them: the house is empty, you're there to let us in, and you get to decide how many keys exist from day one.
The same goes for renters moving between homes and for landlords between tenants. There's more on both below.
Both stop the old keys from working. The difference is what happens to the hardware.
Tip: if the doors have different locks with different keys, rekeying them to one key, where the locks allow it, means one key for the house instead of a ring of them.
Walk around the house and note what's on every door that leads outside or into an attached space:
Take a photo of each lock as you go. It makes the call with us, or the trip to buy new hardware, much easier.

A lock is only as strong as what it locks into. On many doors the strike plate in the frame is held by short screws that only reach the soft trim. When the locks are being rekeyed or replaced, it's the moment to check the strikes too.
For landlords, changing what the locks answer to between tenants is the simplest way to be sure the last tenant's copies, and anyone they lent a key to, no longer work. Keep a short record of which key fits which door and how many copies exist, so the next change is easy.
For renters, check the lease and ask your landlord before changing or rekeying anything. The landlord may need a key to the new lock, and the lease may say who arranges the work.
If you're replacing a lock anyway, a keypad or app-controlled lock means no keys to copy at all: codes can be added and removed as people come and go. Our smart lock installation page covers what's involved, and our guide to a smart lock with a dead battery explains the one thing every owner should plan for.
If you'd rather measure the door yourself before choosing a new lock, our guide on measuring a door for a new lock shows what to check.
FAQ
Against the old keys, yes: once a lock is rekeyed, they no longer work. New locks make sense when the old ones are worn or you want different hardware, not because rekeying falls short.
Often, if the locks accept the same kind of key. When they don't, the ones that differ can be replaced with locks that do. Tell us what's on each door and we'll tell you what's possible.
Yes. The work is done at the doors, so someone needs to let us in and take the new keys.
One for each person who lives there, plus one spare kept somewhere safe that isn't under the mat. Knowing the exact number is the whole point.
Related services
Rekeying, new locks and strike work are done at the door.
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Backset, bore hole, door thickness and the latch decide whether a new lock fits. How to measure each one with a tape measure, and what changes on older doors.
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